Medical transportation platform
MediGo
Patients book a ride to their appointment. Dispatch sees every trip as it happens.
The problem
MediGo moves people to dialysis, therapy and hospital appointments. Before the platform, those rides were booked by phone and tracked on paper. A patient, a driver, a care home and a dispatcher could each have a different idea of when the pickup was, and late or missed rides were common.
What we did
We mapped every step a ride goes through, from the first request to drop-off, and built one trip record that everyone works from. Patients book in the app, facilities book for their residents on the web, drivers accept trips on their phone, and dispatch watches it all from the dashboard.
The result
Both apps are live on iOS and Android. A booking made by a patient or a facility shows up for dispatch straight away, and everyone sees the same status as the driver moves. Dispatch no longer has to call around to find out where a ride is.
Everyone sees the same trip
When a driver is running late, the patient, the facility and dispatch all see it at the same moment.
Mobility needs come first
Wheelchair, stretcher and escort needs are asked at booking, so the right vehicle is sent the first time.
Access by role
Each person sees only what their job needs. We planned it around Ontario health privacy rules from day one.
YAGIL Digital Studios transformed our vision into a polished, scalable platform that our patients and drivers love using every day. Their attention to detail and commitment to our mission was outstanding.
Want something like MediGo?
Pick what you need and we'll take it from there. Rough ideas are fine. If we're not the right fit, we'll tell you and point you somewhere better.
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